Yes. You can make balance transfers from a UK credit card or certain store cards in your name via the Virgin Money Credit Card app.
In the app, just tap the ‘Payments’ icon, follow the instructions and read the ‘Important information’ before you complete your transfer. You'll need your password which will be at least 8 characters, including 3 of the following: numbers, upper case letters, lower case letters and special characters (such as *!@?).
Transfers usually take a few days to complete, but if we need to carry out some additional checks this could mean the transfer takes a bit longer to complete.
Please check your transactions to make sure your balance transfer request has been completed as expected. If you’ve frozen your card, your transfer won't be approved.
Forgotten your password? If you are using face or fingerprint (biometrics), log out of the app and open it back up again. Before you login, click the "forgot" button at the bottom left and follow the steps to reset your details. You'll need your Virgin Money or Virgin Atlantic Credit Card handy. If you don't have your card to hand contact us.
You won’t be able to make balance transfers to this account from another card issued by Clydesdale Bank PLC (including Virgin Money, Virgin Atlantic, Clydesdale Bank, Yorkshire Bank or ‘B’ credit cards), a non-UK financial organisation and certain store cards.
Your store card needs to have a VISA or MasterCard logo to process your balance transfer request.
If you're a new customer you'll need to complete a balance transfer within the first 60 days of having your account for you to receive the introductory balance transfer offer. Don’t forget – promotional rates start from the date your account is opened, not from when you transfer your balance.
Don’t have our app? Head to the App Store or Google Play and search for Virgin Money Credit Card.
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