Where we can, we’ll try and contact you electronically by sending an email or a text, rather than sending you a letter in the post. This includes your monthly statement.
We’ll send you an email every month whenever it’s ready to view or download, so it’s really important to makes sure we have the right contact details for you.
If we don’t have an email address or mobile number for you, or if it's changed, please call us on 0800 678 3398 so we can get your account updated.
Don’t worry if you’ve recently told us you’d prefer paper statements – we’ll continue to send them.