You can't access our Mobile App without a passcode, Face ID, Touch ID or Android Fingerprint (on compatible devices).
As long as you don’t share your passcode or set anyone else up with access to your phone, such as having other people’s fingerprints set up on your phone, your information should be safe in the app.
Using our Mobile App on the latest versions of device software will also take advantage of all possible security enhancements, in addition to the industry standard encryption which, like all banks and building societies, we are regulated to comply with.
To offer further protection, or if you're worried, you can contact our Helpdesk and we can stop the app being accessed from your phone.