Checking your balance, bill, or last transaction
You can text BAL, BILL or TRAN plus the last 4 digits of your card to 88300 or call our automated telephone banking on 0800 011 3210 by pressing option 4 for more options
Make a payment
• To make a payment through your bank account use sort code 40-64-25, bank account number 41320424 and quote your 16-digit Virgin Money Credit Card Number as the payment reference. (If the payment is made by Faster Payment the money will be paid to your account within two hours of receipt of the payment)
• Automated telephone banking on 0800 011 3210 by pressing option 4 for more options
• To make a payment by post, please send a cheque payable to 'Virgin Money’ and include your 16-digit Virgin Money or Virgin Atlantic Credit Card number in the payee line. Write your full name and address on the back of the cheque and send it to: VM Credit Card Payments, PO Box 492, Jubilee House, Newcastle Upon Tyne, NE3 9FL, United Kingdom. (We are unable to accept cash payments by post)
• You can continue to use Virgin Money stores to make payments to your card, by either cash or cheque
Online Forms
We've made it easy to make changes to your account online, use our quick online forms to:
• Manage your credit limit
• Cancel your direct debit
• Change marketing, or statement preferences
• Order a replacement card or historical paper statement
• Close your account